Able Animal Hospital

I made an appointment for my dog yesterday. I was running 5 minutes late. I called on my way there and asked that my slot not be bumped because I had other appts and my time was linited. When I went in a lady was in there mind you I was 5 mins. late and they took the other person ahead of me when I requested that not happen. Also as the waiting room started to fill up and the doctor was going from one client to another which I feel delayed everyone instead of the doctor sticking to one patient at a time. Also the vet techs had a causal attitude in my opinion they didn't act professional. When a client was inquiring about their pet the tech told her you just have to wait we are really busy today. I also noticed the techs were getting personal phone calls while working. I don't think I will be taking my puppy back there for care.