WORST customer service EVER. This company has 2 phone numbers, neither of which allow you to speak to a human. I was told a technician would be out to check on my furnace between 9 & 5 and received a text that they would not be able to come & said they would be out the next day. Shocker, they didn’t call or show up! Two days off work, 57 degrees in my house, countless hours of wasted time waiting on a horrible company! The only reason you get a Star is because I couldn’t post this without selecting one, you get 0 stars, two thumbs down! Shame on your company for providing nothing of value.
1
Jun 12, 2018
Joey Gedert
Home warranty placed me with this company. No call from them and no show.
WORST customer service EVER. This company has 2 phone numbers, neither of which allow you to speak to a human. I was told a technician would be out to check on my furnace between 9 & 5 and received a text that they would not be able to come & said they would be out the next day. Shocker, they didn’t call or show up! Two days off work, 57 degrees in my house, countless hours of wasted time waiting on a horrible company! The only reason you get a Star is because I couldn’t post this without selecting one, you get 0 stars, two thumbs down! Shame on your company for providing nothing of value.