Allusions

My experience at Allusions was absolutely amazing! Jeanne the owner is honest, empathetic and listens to what I needed. Katie is also an asset to the company. She is truly a wonderful down to earth person who generally wants to help and see a customer walk away happy. I honestly am so impressed by the professionalism and sincerity of the Owner and staff of this business. You will not be disappointed! I promise

If you read my previous review, I have to say I was not happy with the product initially, but Jeanne has called me back and addressed many of my concerns. I was upset by some feedback I did get about the process. She was very reasonable and willing to work with me. She is allowing me the time to decide regarding the best solution to my dissatisfaction and this was appreciated. She explained the contract to me which I obviously did not fully understand. This was also helpful. I am feeling alleviated because my customer service issues are being addressed. I may not have handled things to the best of my abilities either. Some of my responses were driven by emotions.