***spa bath was gross!!!!!****. If I could give this place zero stars I would but I had to put at least 1 to even post. We reserved the King room with spa bathtub. When we starting running the water in the tub it was discolored- dirty looking. We thought maybe it hadn’t been used in a while and water had been in the lines a while so we drained it and started filling it again. The water was a little better this time but when the jets were turned on particles of I don’t know what came out and was all in the water. At this point it was midnight and we had a long drive ahead so we just went to bed. The next morning at 7 am my husband told the front desk of the issue. We’ve never encountered such a rude attitude from a customer service personnel. He said we should’ve complained in the middle of the night and there was nothing he could do. It’s not that we were trying to get a free nights stay I can assure you of that but a simple apology would’ve been nice! This man had no regrets that we had such a bad experience for the money we paid.
4
Jul 10, 2018
Abigail Fisher
AmeriHost had good customer service and decent rooms. Great for a weekend stay.
***spa bath was gross!!!!!****. If I could give this place zero stars I would but I had to put at least 1 to even post. We reserved the King room with spa bathtub. When we starting running the water in the tub it was discolored- dirty looking. We thought maybe it hadn’t been used in a while and water had been in the lines a while so we drained it and started filling it again. The water was a little better this time but when the jets were turned on particles of I don’t know what came out and was all in the water. At this point it was midnight and we had a long drive ahead so we just went to bed. The next morning at 7 am my husband told the front desk of the issue. We’ve never encountered such a rude attitude from a customer service personnel. He said we should’ve complained in the middle of the night and there was nothing he could do. It’s not that we were trying to get a free nights stay I can assure you of that but a simple apology would’ve been nice! This man had no regrets that we had such a bad experience for the money we paid.