Auburn Veterinary Hospital

Our 2 cats were scheduled for a dental procedure. X ray machine broke but no one told us! We took our pets all the way there (we are a half hour away) then were told that the X ray was broken. They only called me but not my spouse, eventhough they specifically asked for both of our numbers when I dropped the cats off. I did not get the message until almost 2 hours after they left the message because I was in work meetings. Then I find out that they did not even FEED our pets even though they had been fasting for 14 hours by the time they notified us of the broken machine. I had to ask them to feed our pets asap. What were they waiting for? For them to starve some more? For what? When I voiced my concerns, Paul tried to bully us and then told us they were not going to be our vet anymore- are you serious? We don't want a vet who does not care about our time and the health of our pets. Watch out, you're not allowed to be concerned for your pets! If you voice your concern, they will tell you they won't be your vet!