So I took my vehicle here to be repaired. It took them 2 weeks to repair it. And when I recieved it back the power steering went out I had no problems previously. I called because it was the shops fault. They refused to fix it so I paid 1300 out of pocket. Then they took so long to fix my vehicle I had to ask for it back so I can get from place to place. They were waiting for a part. Well 2 months later still haven't heard from them and I paid for the part and the service. I called and keep getting the run around on when they will put it on. Then my bumper is lose because they didn't even put it on right enough. So I called brought this up to a man named Albert who was very rude to me, once I expained the issue he basically said that the bumper isnt Their fault I then asked when I am going to get the part installed that I had ALREADY PAID FOR. He only responded with they tried to call me. Mind you I don't have one call or voicemail and have called more then once to check if the part was in. I did nt just sit around and wait two months. I then said look. You are going to schedule me an appointment to get it fixed because I paid for it and if they don't do it I am going to sue them because I paid for a part. Once I mentioned suing I got an appointment scheduled and a promise to rectify the situation. I shouldnt have to threaten to sue to get this fixed. Moral of the story. Don't shop here. They do a half ass job, they don't take ownerships of Thier mistakes, they are rude, and I am still waiting almost 3 months later to get my vehicle repaired aND I paid them 1000s of dollars abd then had to pay 1000s to fix Thier mistake. HEED MY WARNING FIND ANOTHER AUTO REPAIR SHOP. I will also be letting my friends and family know about this experience. I am a Professional and run my own business and am Apalled at this situation and how it was handled. Good luck with your repairs and hope this helps your decision
All USA
So I took my vehicle here to be repaired. It took them 2 weeks to repair it. And when I recieved it back the power steering went out I had no problems previously. I called because it was the shops fault. They refused to fix it so I paid 1300 out of pocket. Then they took so long to fix my vehicle I had to ask for it back so I can get from place to place. They were waiting for a part. Well 2 months later still haven't heard from them and I paid for the part and the service. I called and keep getting the run around on when they will put it on. Then my bumper is lose because they didn't even put it on right enough. So I called brought this up to a man named Albert who was very rude to me, once I expained the issue he basically said that the bumper isnt Their fault I then asked when I am going to get the part installed that I had ALREADY PAID FOR. He only responded with they tried to call me. Mind you I don't have one call or voicemail and have called more then once to check if the part was in. I did nt just sit around and wait two months. I then said look. You are going to schedule me an appointment to get it fixed because I paid for it and if they don't do it I am going to sue them because I paid for a part. Once I mentioned suing I got an appointment scheduled and a promise to rectify the situation. I shouldnt have to threaten to sue to get this fixed. Moral of the story. Don't shop here. They do a half ass job, they don't take ownerships of Thier mistakes, they are rude, and I am still waiting almost 3 months later to get my vehicle repaired aND I paid them 1000s of dollars abd then had to pay 1000s to fix Thier mistake. HEED MY WARNING FIND ANOTHER AUTO REPAIR SHOP. I will also be letting my friends and family know about this experience. I am a Professional and run my own business and am Apalled at this situation and how it was handled. Good luck with your repairs and hope this helps your decision