My fiancé called this place to see if they could fix the muffler on her car. The flange bolts that connect the muffler to the exhaust pipe are completely rusted in half causing an exhaust leak. This is exactly what I told her to tell them when she called. She read it word for word from a text I sent her. Any “mechanic” or anyone who’s been around cars knows exactly what this is. It’s a common problem in a lot of vehicles.
The a**hole she spoke with was unbelievable rude with her. All she wanted to know was how much it would be and how long it would take to fix. She told him that I(her fiancé) could do it but I don’t have to tools and that it should be a fairly simple fix(which it is). This douche bag blew up and said “well your fiancé isn’t the one working on it is he?” among other very nonprofessional comments.
For some reason he said he might have to take the manifold off and have it sent out for repair. WHAT THE HECK DOES FIXING A MUFFLER HAVE TO DO WITH THE MANIFOLD?! Any “mechanic” with half a brain could figure out that a muffler has zero to do with the manifold!! When she said the bolts that connect the muffler to the exhaust pipe are rusted in half, any mechanic should know right then and there what the issue is. Not this so called mechanic. “I’m gonna have to to take your manifold off and send it out, it’s hard telling how long it could be.”
RUDE AND UNPROFESSIONAL overall.
I was just going to have her bring it in to have it looked at so this moron could see for himself, but since he mentioned taking the manifold off, it’s hard telling what kind of high priced scam job he would try on an innocent woman.
My fiancé called this place to see if they could fix the muffler on her car. The flange bolts that connect the muffler to the exhaust pipe are completely rusted in half causing an exhaust leak. This is exactly what I told her to tell them when she called. She read it word for word from a text I sent her. Any “mechanic” or anyone who’s been around cars knows exactly what this is. It’s a common problem in a lot of vehicles. The a**hole she spoke with was unbelievable rude with her. All she wanted to know was how much it would be and how long it would take to fix. She told him that I(her fiancé) could do it but I don’t have to tools and that it should be a fairly simple fix(which it is). This douche bag blew up and said “well your fiancé isn’t the one working on it is he?” among other very nonprofessional comments. For some reason he said he might have to take the manifold off and have it sent out for repair. WHAT THE HECK DOES FIXING A MUFFLER HAVE TO DO WITH THE MANIFOLD?! Any “mechanic” with half a brain could figure out that a muffler has zero to do with the manifold!! When she said the bolts that connect the muffler to the exhaust pipe are rusted in half, any mechanic should know right then and there what the issue is. Not this so called mechanic. “I’m gonna have to to take your manifold off and send it out, it’s hard telling how long it could be.” RUDE AND UNPROFESSIONAL overall. I was just going to have her bring it in to have it looked at so this moron could see for himself, but since he mentioned taking the manifold off, it’s hard telling what kind of high priced scam job he would try on an innocent woman.