Horrifying. Made my cat's tail injury much worse due to poor, easily avoidable decisions, resulting in an expensive amputation. Twice picked my cat up to find him covered in his own, dried feces. Contacted Banfield for reimbursement for the amputation cost and the cost of the service where his injury was made worse, got denied. I've cancelled both of my OWPs for both cats and strongly recommend against using Banfield. ASPCA insurance covers more (90% reimbursement!) and can be used in more places -- get that instead.
Horrifying. Made my cat's tail injury much worse due to poor, easily avoidable decisions, resulting in an expensive amputation. Twice picked my cat up to find him covered in his own, dried feces. Contacted Banfield for reimbursement for the amputation cost and the cost of the service where his injury was made worse, got denied. I've cancelled both of my OWPs for both cats and strongly recommend against using Banfield. ASPCA insurance covers more (90% reimbursement!) and can be used in more places -- get that instead.