Well, it's not the same as Brunos down the block (Chester, West Virginia)- or Brunos down the freeway (Steubenville). :- / *[If, this place is a franchise, then this locale is ¹short staffed, ²missing preparation steps, have ³altered the baking procedure and ⁴lack passion]. Here is why… I pulled into the empty lot at 3:30 on Saturday (2/5/2018), ½ hour after they opened on this day and I intentionally waited until the oven was hot & just to permit them time to get in a rhythm, I willingly waited. I then called in my order for 12 slices with pepperoni FROM THE LOT which allowed me to be able to see the young lady answer the phone & take the order. I was understanding after I was told "there is a 40 minute wait", by even telling her "no problem, I'm here in the parking lot". My order was in & all was well. Every 10 minutes a vehicle pulled in to pickup an order & did so 3 times with the patron leaving with 2+ 6pc boxes each. 40 minutes after placing my order with the parlor & lot empty, I went & was asked "call for pickup?", I said "yes" & was asked "name & order?", I said "Bill & 12 slice with pepperoni", the man replied "just a minute", as the lady was taking an order on the phone. ¹`Only 2 ppl working on a Saturday at rush hour & dinner time was overwhelming them.
15 minutes later, my order was up. (I would have willingly waited as long as necessary), & surmised that I did. Once I got back into my vehicle & prepared to eat a slice, it was so thin and ²`lacking any expected sauce, cheese & pepperoni so much that the Sun shined through the most part of it when held to the light. Which was a difficult thing to do bcoz ³`the slice, & rest of "pie", was folding like a wet noodle & lacked any kind of "crisp" on the crust. When finally biting in to eat through the sparse "cheese" & partially "sauced" with sporadic & conserved "pepperoni" tossed upon the slices in clumps. This had them maintain a "chewing gum" texture from the "uncooked & doughy" top and soggy bottom of the crust. IT COULD BE MY ORDER WASN'T PREPARED until I went in & reminded them, causing THEM to *assume a rush on my pizza to cause them to then quickly toss it together and hurry to serve patient ole me. This resulted in a ⁴`skimpy topped barely cooked order that took 1 hour to ruin.
Well, it's not the same as Brunos down the block (Chester, West Virginia)- or Brunos down the freeway (Steubenville). :- / *[If, this place is a franchise, then this locale is ¹short staffed, ²missing preparation steps, have ³altered the baking procedure and ⁴lack passion]. Here is why… I pulled into the empty lot at 3:30 on Saturday (2/5/2018), ½ hour after they opened on this day and I intentionally waited until the oven was hot & just to permit them time to get in a rhythm, I willingly waited. I then called in my order for 12 slices with pepperoni FROM THE LOT which allowed me to be able to see the young lady answer the phone & take the order. I was understanding after I was told "there is a 40 minute wait", by even telling her "no problem, I'm here in the parking lot". My order was in & all was well. Every 10 minutes a vehicle pulled in to pickup an order & did so 3 times with the patron leaving with 2+ 6pc boxes each. 40 minutes after placing my order with the parlor & lot empty, I went & was asked "call for pickup?", I said "yes" & was asked "name & order?", I said "Bill & 12 slice with pepperoni", the man replied "just a minute", as the lady was taking an order on the phone. ¹`Only 2 ppl working on a Saturday at rush hour & dinner time was overwhelming them. 15 minutes later, my order was up. (I would have willingly waited as long as necessary), & surmised that I did. Once I got back into my vehicle & prepared to eat a slice, it was so thin and ²`lacking any expected sauce, cheese & pepperoni so much that the Sun shined through the most part of it when held to the light. Which was a difficult thing to do bcoz ³`the slice, & rest of "pie", was folding like a wet noodle & lacked any kind of "crisp" on the crust. When finally biting in to eat through the sparse "cheese" & partially "sauced" with sporadic & conserved "pepperoni" tossed upon the slices in clumps. This had them maintain a "chewing gum" texture from the "uncooked & doughy" top and soggy bottom of the crust. IT COULD BE MY ORDER WASN'T PREPARED until I went in & reminded them, causing THEM to *assume a rush on my pizza to cause them to then quickly toss it together and hurry to serve patient ole me. This resulted in a ⁴`skimpy topped barely cooked order that took 1 hour to ruin.