I went to go pick up my pre-paid rental. They did not have the vehicle available. They had NO vehicles available. I was told I had to call reservations and was told for that for me to get a a different rental I had to pay double because of the fees. So I have no car and now my vacation is ruined. They did not honor their agreement and offered no resolution. Absolutely horrible!!
All USA
I went to go pick up my pre-paid rental. They did not have the vehicle available. They had NO vehicles available. I was told I had to call reservations and was told for that for me to get a a different rental I had to pay double because of the fees. So I have no car and now my vacation is ruined. They did not honor their agreement and offered no resolution. Absolutely horrible!!