This is being written by my husband, Greg. I bought a GMC truck and had a great experience. Rob Brown had the right balance of information , accommodation, and salesmanship. After taking a couple trucks for a drive we arrived at one I liked. Rob and Benji put together a final offer that was very good. I had reservations due to the bed length they worked with me on options to make it acceptable. I still ended up with cold feet, having to think about it. Two days later I called Rob to let him know I was interested in buying the truck and there was no retraction of the best offer they gave me.
I wanted to change a couple things on the truck and Rob was very helpful in getting everything done I needed and the shop did a good job with the install and I was even more impressed with how they cared for the items they removed and left for me.
Finance also did a good job with not selling the extras any harder than they should, changing the loan duration on my request and finding me a lower rate after the adjustment (without me asking), and being very organized and fast.
I went to Chesrown on advice from a co-worker who purchased there and I will extend the same advice to anyone who is car shopping.
I wanted to buy local and Chesrown did a good job from start to finish. The little things were done right and I hope that continues.
This is being written by my husband, Greg. I bought a GMC truck and had a great experience. Rob Brown had the right balance of information , accommodation, and salesmanship. After taking a couple trucks for a drive we arrived at one I liked. Rob and Benji put together a final offer that was very good. I had reservations due to the bed length they worked with me on options to make it acceptable. I still ended up with cold feet, having to think about it. Two days later I called Rob to let him know I was interested in buying the truck and there was no retraction of the best offer they gave me. I wanted to change a couple things on the truck and Rob was very helpful in getting everything done I needed and the shop did a good job with the install and I was even more impressed with how they cared for the items they removed and left for me. Finance also did a good job with not selling the extras any harder than they should, changing the loan duration on my request and finding me a lower rate after the adjustment (without me asking), and being very organized and fast. I went to Chesrown on advice from a co-worker who purchased there and I will extend the same advice to anyone who is car shopping. I wanted to buy local and Chesrown did a good job from start to finish. The little things were done right and I hope that continues.