Had a "not so good" experience tonight, and had to call in to cancel my order, which went bad during the phone call...
But things were made right with my girlfriend while picking it up, so don't want to get anyone in trouble.
I worked in the food industry for many years, I understand it gets frustrating, especially with a-hole customers, and I appreciate YOU making it right, even after our "not so good" conversation.
I've never had an issue here before, and like I said, I understand things happen, all I wanted was something to rectify the situation, my kid was at home hungry, and for a pizza to be "lost" and nothing offered upset me. I tried to be pleasant on the phone, and I'm sorry if I wasn't, but thank you for making it right. When I told my son we wouldn't be having pizza, he cried, so honestly, I do appreciate it and will return. We all get full of emotions sometimes, just like I did with my Google review I almost posted before my girlfriend texted me the final result.
I'd just like to say thank you and to keep your head up, sorry if I seemed not nice, and I hope your day goes better!!!
Had a "not so good" experience tonight, and had to call in to cancel my order, which went bad during the phone call... But things were made right with my girlfriend while picking it up, so don't want to get anyone in trouble. I worked in the food industry for many years, I understand it gets frustrating, especially with a-hole customers, and I appreciate YOU making it right, even after our "not so good" conversation. I've never had an issue here before, and like I said, I understand things happen, all I wanted was something to rectify the situation, my kid was at home hungry, and for a pizza to be "lost" and nothing offered upset me. I tried to be pleasant on the phone, and I'm sorry if I wasn't, but thank you for making it right. When I told my son we wouldn't be having pizza, he cried, so honestly, I do appreciate it and will return. We all get full of emotions sometimes, just like I did with my Google review I almost posted before my girlfriend texted me the final result. I'd just like to say thank you and to keep your head up, sorry if I seemed not nice, and I hope your day goes better!!!