Professional, friendly, and honest from start to finish. The plumber they sent to fix a pinhole leak in a copper pipe in my basement even took time to answer some general maintenance questions I had about my water heater, and had my leak repaired in under an hour, and for at the low end of what the national average for that service is. 2 days later, their office called me to inform me that I had accidentally been double-charged for soldering the new pipe in, and that a refund check was already in the mail. I wouldn't have noticed or questioned anything because the price was reasonable to begin with, so the honesty is extremely appreciated. These folks will take great care of you.
All USA
Professional, friendly, and honest from start to finish. The plumber they sent to fix a pinhole leak in a copper pipe in my basement even took time to answer some general maintenance questions I had about my water heater, and had my leak repaired in under an hour, and for at the low end of what the national average for that service is. 2 days later, their office called me to inform me that I had accidentally been double-charged for soldering the new pipe in, and that a refund check was already in the mail. I wouldn't have noticed or questioned anything because the price was reasonable to begin with, so the honesty is extremely appreciated. These folks will take great care of you.