Prices here are pretty high, however everything is customizable. We've yet to buy anything here. The first time we visited was a year ago and we had help.from 2 different sales people who weren't pushy at all and walked us through both sections of the store trying to help us find something. This year we told them we didn't need any help, and although they asked us multiple times while we were there if we needed any help or had questions they were never pushy and never hovered looking for a sale. They have a damaged section as well, which most pieces are still a bit pricey for how damage they are, i.e. a mirror that is broken and missing half the mirror still costing $200. However there are some nice finds in there for teenagers or college students which could be on budget and nice to have.
Poor customer service. Bought a sectional here last that is nice quality so far. However, they delivered it on the wrong date and did not bring the connector piece to connect the 2 pieces. It took an additional week to receive the correct part. We were given an in store credit for the poor customer service. We used the credit to get our daughter a little red leather recliner. It arrived within the weekly time frame, however it was not the recliner that we ordered. Poor customer service.