After relying on them for multiple years they made a mistake and vehemently refused to accept full responsibility and tried to partially blame me for their mistake. The owner was unable to realize that when I questioned H&R block that I wasn't questioning him personnally, I was just questioning H&R block corporate. He tried to get away with not explaining all of the details of my new return. After all was finally explained he told me to "get out."
All USA
After relying on them for multiple years they made a mistake and vehemently refused to accept full responsibility and tried to partially blame me for their mistake. The owner was unable to realize that when I questioned H&R block that I wasn't questioning him personnally, I was just questioning H&R block corporate. He tried to get away with not explaining all of the details of my new return. After all was finally explained he told me to "get out."