Called last week late Saturday evening with a plumbing emergency. No one answered the phone. They called me back. Guy who calls was very rude like I was bothering him. Told him my issue, he shouted a bunch of directions at me said he wasn't coming out that night and I had to wait until Monday while my bathroom leaked water and the main shut off valve wasn't working. I said I thought this was a 24/7 company? Why even call me back? Thanks but no thanks. Had to call someone else
Called last week late Saturday evening with a plumbing emergency. No one answered the phone. They called me back. Guy who calls was very rude like I was bothering him. Told him my issue, he shouted a bunch of directions at me said he wasn't coming out that night and I had to wait until Monday while my bathroom leaked water and the main shut off valve wasn't working. I said I thought this was a 24/7 company? Why even call me back? Thanks but no thanks. Had to call someone else