Brought my vehicle in for ac service and inspect the system. Came back and said “ we think” it is the actuators and will cost “like 1000” dollars. Brought it to another shop and in 5 minutes told me my compressor wasn’t working and gave me an actual quote. Called joe kidd to discuss my issue and they told me they didn’t know what happened and they didn’t charge me for an inspection. Filed with BBB and they gave 3 other stories in different responses. Ever since Bill left as service manager this place went down hill. Terrible customer service and will never go here again!
They used to be a great dealership but the last 2 cars I bought from them had problems. I bought 4 cars from this place first 2 no problems last 2 they knew had problems and sold it anyway hoping we wouldn't notice I guess. Tires would not hold air on both of the last 2 I bought took them back and they knew which ones didn't hold air . Why not fix it before you sell it? Last car they put new brakes on that failed. They said thier ok took it to my mechanic and both rear calibers failed.cars on their lot now have problems the dealership is going down hill be very careful what you buy from them.
Great employee's . I felt like they really cared that I got the car I wanted at a good price. No hard sales push