I come here weekly & spend plenty of money! I usually have no issues, maybe out of stock once in a while but that happens. Today I go in get my grocery’s , mind you this was about my 5th and final errand of the day & I was thinking in and out! Didn’t pay attention to lanes only those shortest. I see a lady who looks familiar as I come here often so my thoughts are “oh she’s pretty quick I’ll go through her lane” well as she starts ringing up she expresses is this all one order, I say yes it is. Puzzled still , thinking why is she asking me this. I’m like yes this is mine. She then says this is an express lane, I don’t have a bagger ect ect. Angry as it appears I apologize, truly didn’t even realize it or pay attention as I usually do! Was an honest mistake! I bagged my own grocery’s and apologized again ! As she crushed all my grocery’s together! By that point I really should have just left the stuff and walked out! RUDE!! I can tell you this! I’ll make a point to NEVER go through her lane again! Even if i have 1 item!! Was no need for the rudeness! You need a vacation & some get right!
All USA
I come here weekly & spend plenty of money! I usually have no issues, maybe out of stock once in a while but that happens. Today I go in get my grocery’s , mind you this was about my 5th and final errand of the day & I was thinking in and out! Didn’t pay attention to lanes only those shortest. I see a lady who looks familiar as I come here often so my thoughts are “oh she’s pretty quick I’ll go through her lane” well as she starts ringing up she expresses is this all one order, I say yes it is. Puzzled still , thinking why is she asking me this. I’m like yes this is mine. She then says this is an express lane, I don’t have a bagger ect ect. Angry as it appears I apologize, truly didn’t even realize it or pay attention as I usually do! Was an honest mistake! I bagged my own grocery’s and apologized again ! As she crushed all my grocery’s together! By that point I really should have just left the stuff and walked out! RUDE!! I can tell you this! I’ll make a point to NEVER go through her lane again! Even if i have 1 item!! Was no need for the rudeness! You need a vacation & some get right!