This establishment is awful! This past summer I took my battery in to get tested and they immediately told me it was dead. I purchased a new one from them, took it home, installed it, and it did not work. I went back and asked them to return the battery and give me my old one back (assuming it was NOT the battery causing my truck not to start). The workers came out from the back of the store, eyes completely blood shot, and acted like my request was crazy and refused to give me my battery back.
Later that week I had my truck towed and it was the starter. My battery was fine.
Just this past week I found out that a battery I had bought for my previous car 1 year ago was dead. THE BATTERY HAD A DATE OF 2006 ON IT!!!!! My fault I did not check the date, but I don't feel like I should have to when I buy a BRAND NEW battery!
Rude people and dishonest customer service.
All USA
This establishment is awful! This past summer I took my battery in to get tested and they immediately told me it was dead. I purchased a new one from them, took it home, installed it, and it did not work. I went back and asked them to return the battery and give me my old one back (assuming it was NOT the battery causing my truck not to start). The workers came out from the back of the store, eyes completely blood shot, and acted like my request was crazy and refused to give me my battery back. Later that week I had my truck towed and it was the starter. My battery was fine. Just this past week I found out that a battery I had bought for my previous car 1 year ago was dead. THE BATTERY HAD A DATE OF 2006 ON IT!!!!! My fault I did not check the date, but I don't feel like I should have to when I buy a BRAND NEW battery! Rude people and dishonest customer service.