This is one of those "you'll love it if you're from around here" places and many of the area restaurants are like that. If you're not from around here, it is a decent pizza and maybe one of the better choices, but don't expect it be a great pizza.
On our third take out order, there was a long strand of hair in my salad three bites in. I threw it away and had to make myself dinner while I watched the fam eat pizza. I called to notify them and wasn't wanting or expecting anything as I had already decided I wouldn't risk such a long drive for us to have hair in our food again. The female manager offered to replace the salad and I politely said no thank you and then she offered a credit. I was hesitant, but I said sure anyways. Flash forward to about a month or so later and I happend to be in the area and remembered the credit. When I asked how much I had in credit, I was told four dollars.....which the salad with the hair was 6.25. What is the point of giving a customer a credit if you're going to only give them a partial credit? That is your opportunity to retain a customer. Hair in the food happens, but I'm sure to leave a review now for poor customer service. It wasn't like I ordered an all meat large pizza and demanded a full refund. I wasn't wanting one, but if you're going to offer, do it right.
All USA
This is one of those "you'll love it if you're from around here" places and many of the area restaurants are like that. If you're not from around here, it is a decent pizza and maybe one of the better choices, but don't expect it be a great pizza. On our third take out order, there was a long strand of hair in my salad three bites in. I threw it away and had to make myself dinner while I watched the fam eat pizza. I called to notify them and wasn't wanting or expecting anything as I had already decided I wouldn't risk such a long drive for us to have hair in our food again. The female manager offered to replace the salad and I politely said no thank you and then she offered a credit. I was hesitant, but I said sure anyways. Flash forward to about a month or so later and I happend to be in the area and remembered the credit. When I asked how much I had in credit, I was told four dollars.....which the salad with the hair was 6.25. What is the point of giving a customer a credit if you're going to only give them a partial credit? That is your opportunity to retain a customer. Hair in the food happens, but I'm sure to leave a review now for poor customer service. It wasn't like I ordered an all meat large pizza and demanded a full refund. I wasn't wanting one, but if you're going to offer, do it right.