Sprint Store

Easy. We only went in to do a little homework and get some ideas about switching my account from Verizon to Sprint to join my wife and daughter on their plan. Trevor who helped us was great. He took the time to answer all of our questions and inform us of how the process would work. His knowledge gave us the confidence to make the switch that day and he handled the process for us and it went seamlessly. Now we are all on the same plan. Trevor and the staff at your Kent Rd. Stow location are getting it right.

Friendly and helpful service! I got to this location a little early before they opened and Trevor was nice enough to talk to me before they opened. This meant a lot because I had a few questions about my policy and only had a short amount of time. I ended up upgrading 3 phones and adding a line of service. At this point there were 3 associates helping me and my family expedite this process to make it as quick and simple as possible. The best part was right before we were leaving he knew it was my little guys first phone and gave him his extra case. What other cell phone place has ever done something as nice as that??? If you are switching to sprint or currently have sprint this is where you want to go! The level of service far exceed my expectations, thank you Trevor and of course the rest of the staff for a great experience. Btw I don't normally write reviews but this deserves to be mentioned.