Great product, terrible customer experience. I'd go here at least once a week if it was at all a more pleasant, effortless trip to make. Three really quite simple things stick out to me when I think about Swensons and the things they lack, and the reasons I tend to opt for a place like Wendy's instead: 1. Can we please have some outdoor seating and/or a separate walk up ordering window? 2. At the very least, give us the ability to split checks for credit card payment. 3. Salt the damn fries. I understand the want to keep it a unique, personal experience, but you don't need to make it such an inconvenience. Please research the California-based burger bar The Habit for a shining example of marrying a great product with intuitive, customer-centric service, all while retaining the specific grassroots vibe that made them great in the first place.
This place is awesome drive-in. My buddy at work told me about the hamburgers. Once he told me they had pretty much the best burger, we had to go try them out. My hubby loved the burger and his onion rings. I got the vegetables soup, by far the best I r had. We will def be going back very soon. Service was fast and the guys was friendly.