We have been coming here for years. It’s a historic building so the rooms are not cookie cutter. Good location near The Cleveland Clinic, Severance Hall, and the Art & Natural Science museums. Love the chocolate chip cookie at check in. The staff is always friendly. Breakfast is made it order or buffet (your choice). We enjoy staying here.
Lots of complimentary items, which was awesome!! Friendly and helpful staff!! Room was clean and shower was nice! The breakfast buffet was pretty good, I liked that you could order fresh eggs! The shuttle was great, the guy driving was nice and funny! We didn't use the valet, but that's a cool feature too. I didn't like that we could hear the toilet in the room next door flush.