Pros: Equipment as described. Truck operated to specifications.
Cons: Staff is poorly trained as evidenced by the wait times and lacking communication skills. Google has them rated at 20 minutes of wait time. This is perhaps one of the most important industries in which to strive for minimal wait time. The manager knows the ropes but her subordinates do not and it shows.
Pros: Equipment as described. Truck operated to specifications. Cons: Staff is poorly trained as evidenced by the wait times and lacking communication skills. Google has them rated at 20 minutes of wait time. This is perhaps one of the most important industries in which to strive for minimal wait time. The manager knows the ropes but her subordinates do not and it shows.