I went to the Brecksville store to get help setting up my husband's new IPhone because he didn't know his passwords when we purchased it at another store. John was more than helpful since my husband still could not remember passwords due illness. John went above and beyond helping me get the new phone set up. He literally spent hours with me. He was so patient and kind to me...even postponing his lunch. You have a gem of an employee at this store. He is a keeper.
All USA
I went to the Brecksville store to get help setting up my husband's new IPhone because he didn't know his passwords when we purchased it at another store. John was more than helpful since my husband still could not remember passwords due illness. John went above and beyond helping me get the new phone set up. He literally spent hours with me. He was so patient and kind to me...even postponing his lunch. You have a gem of an employee at this store. He is a keeper.