My central ac went out last week so I called what I thought was a reputable company, Zimmer Heating & Cooling. The person who took my call would not give me an appointment, but instead said they would call me when they thought they could get to me (the same response I received from another company). I did receive a call the next day and tech was out two days later. When he arrived, he checked fuse (3 amp like what is used in a car) and said it was blown. This was not the case because I checked the fuse before I called them and it was fine, but my wife was there with him and did not know any different than what he told her. He replaced the fuse and of course it would still not cool (imagine that!). He then decided he needed to check for a leak which was $180 (plus $40 for a $1 fuse) and $83 service call so at the end of his visit, he asked for a $303 check, which my wife paid. He then said we had a leak and his office would have to call with a quote for repair. The quote came back at $1900. If you add the $300 on to it, we would have been further ahead purchasing a new unit. Consequently, I had another company come out and repaired the unit for $380. Learn from my experience, don't do business with a company that charges $40 for a $1 fuse
All USA
My central ac went out last week so I called what I thought was a reputable company, Zimmer Heating & Cooling. The person who took my call would not give me an appointment, but instead said they would call me when they thought they could get to me (the same response I received from another company). I did receive a call the next day and tech was out two days later. When he arrived, he checked fuse (3 amp like what is used in a car) and said it was blown. This was not the case because I checked the fuse before I called them and it was fine, but my wife was there with him and did not know any different than what he told her. He replaced the fuse and of course it would still not cool (imagine that!). He then decided he needed to check for a leak which was $180 (plus $40 for a $1 fuse) and $83 service call so at the end of his visit, he asked for a $303 check, which my wife paid. He then said we had a leak and his office would have to call with a quote for repair. The quote came back at $1900. If you add the $300 on to it, we would have been further ahead purchasing a new unit. Consequently, I had another company come out and repaired the unit for $380. Learn from my experience, don't do business with a company that charges $40 for a $1 fuse