I scheduled an appointment today 4/16/2018 for both myself and my four year old daughter. I am a domestic violence victim, and as such have extreme PTSD. (Becomes relevant, promise.) The front desk woman, who is the dentist’s wife, was very kind. The hygienists were also kind. My daughter had her exam first and I insisted I be in the room, because who leaves their child with strangers unattended? Exam was less than a minute and the dentist was incredibly short. Not rude, just short. I figured nothing of it as he probably had to be concise and quick being the only dentist. My experience was like something out of the Twilight Zone. As I mentioned earlier, I have PTSD. Because of that, I always let anyone know who might be near or around my face that I have a tendency to flinch involuntarily. His response to me was, “I hope that doesn’t mean you’re going to be moving around.” And I paused, I’m thinking okay maybe he just has dry humor. So, I tell him no. That I don’t squirm. It’s just that initial contact that is an issue.
So what does he do? He grabs my chin like an adult scolding a child and turns my face towards him and says, “well close your eyes then.” Before I even have a chance to react his hands are in my mouth and he is incredibly aggressive. Throughout this exam and cleaning he continues to berate me for having to wait two years in between exams, implying I’m doing my child a disservice. She’s four. FOUR. She’s already seen the dentist four times since she’s been alive. She had no cavities or issues at her appointment, but still. How dare I? He insulted me no less than four times for a variety of reasons such as having short teeth, as if I can control that, my parents not getting me braces, once again- I can’t control that, and he made sure to have his hygienist “teach me how to brush and floss my teeth since no one else did.” Despite the fact that I didn’t have any cavities either. I guess I just didn’t brush the way he liked? At the end of the exam he told me I was going to lose all my teeth by the time I was forty because I don’t have braces. He then made comments about how I probably couldn’t afford them, so maybe I should fix that. ??????? I honestly cannot make this stuff up. I was so stunned by the interaction that I just left without saying a word. The initial impression was positive because everyone else was so kind. So, when this interaction happened I was just at a complete loss for what to say.
When I was looking for a dentist that accepted my insurance, I noticed he had favorable reviews. Except now that I’ve had this happen, I thought I was looney. How could no one else have had him act like this with them? This was more than a bad day. This was the God complex he’s somehow acquired over thirty years of probably mistreating patients. I couldn’t be the only person having this experience. Low and behold, I’m not alone. Make sure you look at the “not currently recommended reviews” and you’ll see quite a few experiences that mirror mine. The majority of the positive reviews are by family and staff. Don’t be disillusioned like I was. Do not let this man near you or your children.
5
Dec 22, 2017
Sura Alsaeedi
Everyone is very professional and friendly; I would highly recommend
5
Jan 08, 2018
Biilaboo
I won’t let any other dentist work on my teeth or my kids’ teeth. Dr Sanders is the best! And the staff are super friendly :)
I scheduled an appointment today 4/16/2018 for both myself and my four year old daughter. I am a domestic violence victim, and as such have extreme PTSD. (Becomes relevant, promise.) The front desk woman, who is the dentist’s wife, was very kind. The hygienists were also kind. My daughter had her exam first and I insisted I be in the room, because who leaves their child with strangers unattended? Exam was less than a minute and the dentist was incredibly short. Not rude, just short. I figured nothing of it as he probably had to be concise and quick being the only dentist. My experience was like something out of the Twilight Zone. As I mentioned earlier, I have PTSD. Because of that, I always let anyone know who might be near or around my face that I have a tendency to flinch involuntarily. His response to me was, “I hope that doesn’t mean you’re going to be moving around.” And I paused, I’m thinking okay maybe he just has dry humor. So, I tell him no. That I don’t squirm. It’s just that initial contact that is an issue. So what does he do? He grabs my chin like an adult scolding a child and turns my face towards him and says, “well close your eyes then.” Before I even have a chance to react his hands are in my mouth and he is incredibly aggressive. Throughout this exam and cleaning he continues to berate me for having to wait two years in between exams, implying I’m doing my child a disservice. She’s four. FOUR. She’s already seen the dentist four times since she’s been alive. She had no cavities or issues at her appointment, but still. How dare I? He insulted me no less than four times for a variety of reasons such as having short teeth, as if I can control that, my parents not getting me braces, once again- I can’t control that, and he made sure to have his hygienist “teach me how to brush and floss my teeth since no one else did.” Despite the fact that I didn’t have any cavities either. I guess I just didn’t brush the way he liked? At the end of the exam he told me I was going to lose all my teeth by the time I was forty because I don’t have braces. He then made comments about how I probably couldn’t afford them, so maybe I should fix that. ??????? I honestly cannot make this stuff up. I was so stunned by the interaction that I just left without saying a word. The initial impression was positive because everyone else was so kind. So, when this interaction happened I was just at a complete loss for what to say. When I was looking for a dentist that accepted my insurance, I noticed he had favorable reviews. Except now that I’ve had this happen, I thought I was looney. How could no one else have had him act like this with them? This was more than a bad day. This was the God complex he’s somehow acquired over thirty years of probably mistreating patients. I couldn’t be the only person having this experience. Low and behold, I’m not alone. Make sure you look at the “not currently recommended reviews” and you’ll see quite a few experiences that mirror mine. The majority of the positive reviews are by family and staff. Don’t be disillusioned like I was. Do not let this man near you or your children.