No service, for your phone or from your waitress.
I had been wanting to take my boyfriend here for a while, because I always had great experiences here. However times have changed.
Once seated we told our waitress we needed just a few minutes to look over the menu which is standard for anyone who goes out to eat, unless you are a regular. She returned approximately 20 minutes later to take our order. We thought perhaps this was because of people eating outside, but we couldn't see what it was like because we were seated in front of he restaurant.
Once our order was taken we waited and waited. After about 25 minutes we saw our waitress leave with her purse in hand, for what we were later told was her "break". Meanwhile the hostess was giving me nasty looks because I kept looking at her thinking maybe she would flag someone to see if we needed anything. After 30 minutes another waiter came and asked how everything was, and we told him that we were still waiting for our food and that it had been quite some time.
Finally after about a total of 35 minutes since ordering the cook brought out our food which was room temperature. My order was inaccurate, and our food was cold but since we were so hungry we ate it anyways. Nobody followed up to ask how anything was, or if we needed refills on our drinks. After we were done eating we waited about 20 more minutes for someone to bring us a check until my boyfriend got up and asked for a manager.
They claimed that nobody knew our waitress was leaving, and their solution to our terrible experience was to give us 20% off the check. I paid, and kindly let them know I would not be returning, and how disappointed I was.
They didn't seem to care.
Take your money elsewhere.
All USA
No service, for your phone or from your waitress. I had been wanting to take my boyfriend here for a while, because I always had great experiences here. However times have changed. Once seated we told our waitress we needed just a few minutes to look over the menu which is standard for anyone who goes out to eat, unless you are a regular. She returned approximately 20 minutes later to take our order. We thought perhaps this was because of people eating outside, but we couldn't see what it was like because we were seated in front of he restaurant. Once our order was taken we waited and waited. After about 25 minutes we saw our waitress leave with her purse in hand, for what we were later told was her "break". Meanwhile the hostess was giving me nasty looks because I kept looking at her thinking maybe she would flag someone to see if we needed anything. After 30 minutes another waiter came and asked how everything was, and we told him that we were still waiting for our food and that it had been quite some time. Finally after about a total of 35 minutes since ordering the cook brought out our food which was room temperature. My order was inaccurate, and our food was cold but since we were so hungry we ate it anyways. Nobody followed up to ask how anything was, or if we needed refills on our drinks. After we were done eating we waited about 20 more minutes for someone to bring us a check until my boyfriend got up and asked for a manager. They claimed that nobody knew our waitress was leaving, and their solution to our terrible experience was to give us 20% off the check. I paid, and kindly let them know I would not be returning, and how disappointed I was. They didn't seem to care. Take your money elsewhere.